If your computer is acting strangely, slowing down, or not functioning at all, we can help. Our technicians have experience in many different fields and are able to troubleshoot and fix many different types of problems, from hardware replacements to repair of a corrupt Windows install, or even recovering data from a failing hard drive.
We also understand that your computer may have time critical importance. We can offer a priority service which gets your computer on a technician’s desk as soon as possible. We can also offer alternative repair options that would get your computer back to you quicker than the typical repair would take.
Our highest priority is to get your computer back to you as soon as possible with care taken to have all the issues mentioned (and noticed while being worked on) fixed to the highest quality standard. In some repairs cases, the repair would not be economically feasible, and in those cases, we will alert you immediately, and suggest an alternative, from buying one of our used computers to building you a new computer and transferring data from you old computer to the new one.
Malicious Software and viruses are more common than you would think on personal computers. If your computer is running slower than normal, getting pop-ups from an antivirus you didn’t think you had, or even messages claiming the FBI is tracking you, your computer may be infected.
There are many different types of malicious software that you can get on your system just by going on the internet. These include fraud antivirus infections, keyloggers, and other software that use scare tactics to get people to send money.
Keyloggers are programs that track the key strokes used on a computer, and one of the scariest forms of malicious software. Keyloggers don’t show any sign of being on the system, but it can be running in the background gathering any information you input into the computer, including credit card numbers for online purchases. After it has gathered a sufficient amount of information, it will transmit the information to a third party (the distributors of the virus).
This, and many other types of infections are very prevalent and too scary to leave unaddressed in our technology-dependent lives. If you suspect a virus on your computer or want to be absolutely sure your computer is virus-free, we will clean up your computer and get it back to running as normal.
VGH Computer Services can upgrade your system to perform better, or if your system isn’t performing as well as it should be, our technicians can tune it up to function better. We carry a full line of hardware that includes some older parts that we can use to upgrade your system to keep up with the demands of your software, and our technicians can help tune-up the computer so it will run faster; even without replacing parts! Our technicians can tackle any such project – from adding ram to an old laptop to tuning a high-end gaming computer to perform better.
Whatever your needs in a computer are, be it a single user home computer, workstation, high end gaming computer, or even a multi-user server, we can build a customer computer to match your needs.
The components we use are the best price/performance parts available on the market, keeping our prices as low as possible while delivering the best quality and performance. We continually evaluate components for flaws and performance issues, and prune out the ones that don’t meet our expectations, finding others that can perform up to our standards.
When you begin the process of having your own custom computer built, we will ask you questions about where the computer will be located, what applications will be used, and others in order to learn more about your needs and determine which parts should be put in your new computer. Multiple monitors, 3D graphics capability (for gaming), audio output performance, and case size and style are a few of the characteristics that can be changed based on parts that we (or you) choose for your new computer.
If your custom-built computer requires service, you can bring it directly into our store and we will fix it as soon as possible. Our tech support is all in-store; we do not outsource tech support. All of our technicians are experienced in their field; they don’t blindly follow guides to repairing specific problems.
Our custom computers also come with a free antivirus program installed. If you would like a paid antivirus installed, we will install and activate it so when you get your new computer home, you simply have to turn it on and you’re ready to go. Unlike many manufacturers, we don’t install any trial software or bloatware that would otherwise slow down or hinder your computer’s ability to function. We keep the computer as clean as possible to give you the best computing experience we can.